
Many people did not get a new JD when they were promoted to become a manager.
So patut la they are confused by their new role
Being a new manager does not mean just doing the same thing but with added responsibility of managing people
It is a completely new role. Ini jawatan baru.
Now you have to manage and lead a team to achieve a common goal for the team.
Therefore having a new JD, with new roles and responsibilities and new KPIs is important to send a message that this is a new role
When the expectation is clear, then only you can deliver.