One of the most important skill to have for work is poker face.
Not for gambling.
But for making sure that people think you are calm all the time.
When a customer asks you a difficult question, must maintain a poker face and keep talking while your brain is running at twice the speed of light to find the answer. This is not the time to have the ‘I don’t know what the heck you are talking about’ face
When you are in a meeting and you realise that you have forgotten to do something, must maintain a poker face and keep talking while your brain is trying to figure out a semi-valid excuse. This is not the time to have the ‘Oh shit kena kantoi’ face.
This is especially important for virtual meeting when the camera is on because your face is very big on screen.
If you don’t know what a poker face looks like, then go find a mirror and practice.
You will thank me one day.
